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We help augment your in-house staff with email and CRM expertise that's hard to recruit for and even harder to prove. They're ready to hit the ground running from day 1 without the need for extra training or hand holding.
Service Features
Phase 1: Discovery
The Discovery Phase is essential to understanding your unique needs, challenges, and goals. This phase sets the foundation for a successful partnership by ensuring we align on expectations and outcomes.
Key Steps in the Discovery Phase:
- Needs Assessment:
- A deep dive into your current email marketing and CRM operations.
- Identification of skill gaps, challenges, and opportunities.
- Understanding of your team's workflows, tools, and goals.
- Defining Success Metrics:
- Establish clear KPIs to measure the impact of the engagement.
- Align on deliverables, timelines, and reporting requirements.
- Team Dynamics Review:
- Evaluate your team’s existing structure and culture.
- Identify the ideal characteristics for a seamless team fit.
Phase 2: Team Member Matching
After understanding your unique needs, we move into the Team Member Matching Phase. Our experts are handpicked based on their ability to integrate seamlessly into your operations and deliver results from day one.
Key Steps in the Matching Phase:
- Expert Selection:
- Leverage a pool of pre-vetted email and CRM specialists with a track record of success.
- Match skills and expertise with your specific needs (e.g., ESP platforms, segmentation, automation, or retention strategies).
- Cultural Fit Assessment:
- Ensure the selected expert aligns with your company’s culture and communication style.
- Prioritize adaptability and collaboration to enhance team synergy.
- Kickoff & Integration:
- Smooth onboarding process, including an introduction to your workflows and systems.
- Set clear roles and expectations to maximize productivity from day one.
Service Features
- Proven Expertise: Gain access to experts with a demonstrated ability to drive results in email and CRM and actively do for our clients
- Seamless Integration: No need for hand-holding—our experts are self-starters who adapt quickly to your environment.
- Scalable Solutions: Flexibility to scale resources up or down as your needs evolve.
- Performance Tracking: Ongoing support and monitoring to ensure alignment with your goals.
By leveraging our service, you’ll avoid the time-consuming process of recruitment and training, while gaining a competitive edge through expertly executed email and CRM strategies. We’re here to empower your team and help you achieve measurable success.
Why Choose This Service?
This is perfect for:
- Brands with internal lifecycle/product managers and designers looking for platform support and execution
- Brands lacking a lifecycle strategist but has the support of designers, copywriters and specialists.
